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How pricing works.

Free to run
Every tool on the platform is free to use, with no plan to pick and no cap on brands or locations. Add as many as you operate.
One charge, when you add credit
The 3rdSpace Service Charge is 6% of the credit you add. $20 of credit costs $21.20, plus tax where it applies, and you get the full $20 to spend. The minimum is $20, in whole dollars.
Usage at cost
Once credit is in your balance, metered tools draw from it at what the provider charges us for each use, rounded up to a whole cent. Nothing else is added.

No platform fee on event tickets.

When ticketing opens, your guests pay the ticket price you set and nothing more, and 3rdSpace takes nothing from it.

What costs what.

What costs what on 3rdSpace, in three groups: free, pay as you use, and what your customers pay.
WhatWhat it costs
Free
Every tool on the platformThe CRM, the games, QR codes, Staff Scheduling and the restFree to use
Brands and locationsFree, as many as you run
Your team and staffFree
StorageShared by every brand and location. Media files and CRM contacts count toward it.Free, 10 GB per organization
Pay as you useOnly if you use them. Metered tools draw from your credit at what the provider charges us, rounded up to a whole cent.
Adding creditCredit pays for the metered tools below6% on top, the 3rdSpace Service Charge. $20 minimum, in whole dollars.
AI BoosterProvider cost, from your credit
TextsComing soonEach text, plus the carrier registration and your number's monthly rentProvider cost, from your credit
EmailComing soonProvider cost, from your credit
Extra storageOptional, billed monthly, not from credit$5 a month for each extra 10 GB, per organization
What your customers payCard payments run on your own Stripe account. Stripe charges you for processing at its own rates, and we add nothing to that.
Bookings depositsComing soonThe deposit you set, plus the 3rdSpace Service Charge, 6% of the deposit, shown to them as its own line before they pay
Event ticketsComing soonThe ticket price you set, and nothing more. No Service Charge.
Anything paid to you directlyCash, your own card reader, or a booking's balanceNothing from 3rdSpace

Prices are in US dollars. Tax is added where it applies.

Card processing fees are Stripe's, not ours.

When a customer pays by card for a ticket or a Bookings deposit (both coming soon), the payment runs on your own Stripe account, the one you open through 3rdSpace, and Stripe charges you its processing fee on each one. Those fees are Stripe's, they are separate from 3rdSpace, and we add nothing to them. On payments, our only charge is the 3rdSpace Service Charge: 6% on a Bookings deposit, paid by the customer on top, and none on tickets. Stripe works its fee out on the whole amount the customer pays, so on a deposit that includes the Service Charge.

As more volume runs through 3rdSpace, we will work to negotiate lower processing rates with Stripe for every host. That is a goal, not a promise.

Stripe's published US card rate

2.9% + 30¢

per successful domestic card payment

International cards, manually entered cards and currency conversion cost more. Stripe keeps its fee when a payment is refunded, and charges its own fee on a dispute. This is Stripe's rate, not 3rdSpace's. Stripe sets it and can change it.

Read on stripe.com/pricing on .

See it on stripe.com/pricing (opens in a new tab)

Pricing FAQ

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